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ITIL V4 Foundation

This badge certifies that the individual has successfully completed the ITIL 4 Foundation – Professional Certificate training program, demonstrating solid understanding of the ITIL 4 framework and its application in modern IT Service Management. The badge holder is qualified to apply the guiding principles, the Service Value System (SVS), and the four dimensions of service management to design, operate, and continually improve IT services aligned with organizational goals, ensuring efficiency, reliability, and value delivery across the enterprise.

Skills acquired
Automation Continuous Improvement Process Analytical and process management skills Systems thinking and value focus
Additional credential information

Criteria

Approve the certification exam.